Faqs

Faq Index
  • Personal Chef Faqs
  • Tasting Terms and Conditions
  • Catering Policies
  • Cooking lessons Faqs

Personal Chef FAQs

What is a personal Chef?

A personal chef is a chef who is hired by different clients and prepares meals in the clients’ home kitchens, based on their needs and preferences.

Who can benefit from my Personal Chef Service?

  • Anyone who would like to have more time to spend with their family and friends
  • Anyone who needs a break or some relaxation time.
  • Those who do not enjoy grocery shopping, menu planning, cooking and cleaning up after preparing meals
  • Singles with hectic careers and/or family obligations
  • Busy professionals who are tired of spending their hard earn money on fast foods
  • Those who love to entertain at home – but never get to enjoy the party
  • New Moms and Dads, College students,  Newly Weds, Retirees, Senior Citizens
  • As Gifts:  House Warming , Thank-You Gifts , Corporate Gifts for Clients, Welcome home

What is the minimum that I can book your Weekly Personal Chef service?

Weekly Personal Chef services are a  4 hr minimum. This does not include the cost of groceries.

What happens after I contact you about Weekly Personal Chef services?

Once you have contacted me, I will have you complete & submit the Weekly Personal Chef Information form.  Then we will schedule a free consultation in the comfort of your home. We will discuss how my services work, any allergies, food preferences and what tools and ingredients we might need and a start date, so that I can provide you with the best meals, tailored to your specific needs.

Payment Policies

How  much do I have to pay to secure a Weekly Personal Chef cook date?   When do I pay?    How do I pay?

After our consultation and you have confirmed that you would like to use my Weekly Personal Chef services and we have discussed the schedule, I will contact you (via email) with a proposed menu. The full Chef fee Payment is due no later than 5 days before the scheduled cook date via (personal check or  Paypal). There is a $35 fee for checks that bounce.

What if I decide I don’t want to use your Weekly Personal Chef services after you’ve made the menus?

There is $100 fee charged If you decide you do not want to use my services after the time spent on planning and getting menu(s) together

When do I pay for your Weekly Personal Chef services?

In order to hold your cook date, chef service fee must be paid in full no later than  7 days before the cook date. Payment for groceries is due at the time of cooking.

How far in advance Can I cancel a Personal Chef cooking date?

I must be notified of cancellations 5 days in advance of the cooking date.

Will there be a cancellation fee?

Cancellations made more than 5 days in advance of the agreed upon cooked date, are subject to a full refund (except any fees, i.e., paypal). Any Cancellations less than 5 days are non-refundable.

Food & Groceries

When do I pay for groceries when using your Weekly Personal Chef services? How much?

Payment for groceries is due at time of cooking. Groceries are an additional charge, usually between  $60-150 depending on the quantity of food to be prepared. Groceries are not marked-up. Shopping will be done based on your request i.e.: organic, free range, or no preference.

Are groceries included with the prices?

Groceries are not included in the Chef fee.

Do you provide side dishes?

Yes. Some dishes like soups, casseroles and stews do not need a side dish. Most other entrees come with a side dish.

Do you make desserts?

Yes, If time is available desserts can be factored into the session at an additional cost.

Where is the food Prepared?

All foods are prepared at your home. I use whatever tools and equipment that you have and bring along any additional tools I might need.

Times & Services

What if I have an event, dinner party, or guest coming over and I would like to use your services?

No problem!!  I also provide event services. Please refer to the Event page.

What days are your Weekly Personal Chef services available?

Weekly Personal Chef service are offered Tuesday, Wednesday and Thursday -Mornings and Afternoons. Evenings and weekends are reserved for Private cooking lessons, and Events.

What if the above times do not  work for me?

Let’s Talk!!. Contact me.

How long will you be in my home?

It takes between 4-6 hours depending on the amount and type of dishes being prepared. I make all Entrees from scratch.

Do I need to be home when you are cooking?

No, you do not have to be at home on the  scheduled cook date as long as we make arrangements in advance for me to gain access to your home.

Misc.

What if I have an allergy?

Please, Please let me know if you or anyone in your household, or anyone who will be eating the food , has an allergy. Your safety is a huge priority.

Where do you shop?

I shop from a combination of  local markets and specialty shops in your neighborhood. I shop with your preferences in mind. Here’s a list of the stores and markets where I shop.

Can I use your pictures?

Please ask to use my pictures for any reason.  If my pictures are used without permission, legal action will be taken

What other services do you offer?

I offer  in-home dinner parties, Personal grocery shopper, Holiday Prep, Date Nights, Mothers day, Fathers Day, Birthday parties, House warming, Iron chef competitions, Private cooking lessons, Personal chef services as a gift and much more. Please just ask!!!

I’m ready, what is my next step?


Tasting Terms and Conditions
Disclaimer and Release of Liability All Terms and Conditions, Waiver and Release of Liability apply to each tasting  participant once the ticket has been purchased.

Location: 

Cancellations

  • All sales are final.
  • Tickets cannot be refunded, exchanged, or rescheduled because your space is guaranteed reserved at the event.
  • Tickets are only valid for the specified date and time for which they have been purchased. Once purchased, tickets may not be used or exchanged for any other date or time. During purchase, you must review all booking details carefully to ensure that all are correct and that there are no errors.

The Date of the event is  ________________and the Rain date is ___________  the seller is forced to cancel the event, ticket-holders will be allowed to reschedule.

Dietary Restrictions and Allergies

Unfortunately I cannot guarantee that any dietary needs or restrictions can be accommodated based on the type of event.  Any and all food allergies (including  but not limited to :eggs, milk, soy, fruits, vegetables, fish, shellfish, dairy, wheat, peanut, tree nuts) and dietary restrictions shall and must be disclosed to Tansey White. By purchasing the ticket , you have affirm that you understand and agree to Tansey White’s “Tasting” Terms and conditions.

 

Participant Waiver and Release of Liability

You waive all claims of liability against Tansey White,her employees and anyone working along with her to make this event possible, for  any illness/injury to anyone during this tasting event or loss/damage/theft to any attendee’s property while they are participating in the tasting event. All participants are attending the “tasting” event at their own free will  and waive any liability claims against Tansey White , her employees and anyone working along with her to make this event possible.

By purchasing the ticket(s), you and all event attendees affirm that you all have fully understood and agree to these Terms and Conditions, Waiver and Release of Liability.


Catering Policies 
Initial Consult
After I am contacted to provide cooking services for an event. I will provide a quote. If you agree with the quote, the next order of operations is an in-home consult. During this time we will discuss the event and all its details, including but not limited to event type, times, date(s), menu, guests, special diets, etc.

Guest Count

Guest count must be finalized no later than _________.
Allergies, Special diets etc.
I must be notified of any allergies or dietary restriction along with the guest count and no later than______________ Dietary restrictions and Allergies will be discussed at the Initial Consult and many will be planned accordingly.
Date Reservation Fee/Deposit:
Event greater than 40 people, require a 50% Chef fee deposit no later than _____________ via, Check or Cash to secure the date (s) and time(s). The remaining 50% of the Chef’s fee is due at the end of the event via Cash or Check. If chef works beyond the initial hours discussed the final chef fee will reflect the additional charges. For Smaller events(less than 40 people), the Chef will be paid in full at the end of the event. Gratuity is not included in Chef fee. Gratuity is not necessary but is greatly appreciated.
 
Deposit Guarantees & Cancellations:
Cancellations made After ____________ will be charged 50% of the total chef fee for the duration of the event, including time that was discussed for preparation of ingredients. 
Inclement Weather Policy
In the extremely rare event the catering is cancelled due to adverse weather, or the threat of impending inclement weather, the client must notify me 48 hours in advance. If client does not notify me there will be a 50% charge of the total chef’s fee. All other scenarios will be covered by the general cancellation policy.
Final Bill Presentation and Payment:
All services will be reflected on an invoice. If paying by Check, please make check out to Tansey White. Any checks that bounce, a 35$ fee will be charge to the client. If paying by Cash, client will receive a receipt for all transactions.
Menu Selection
Menu selection must be completed by ______________. Custom or extensive menus require confirmation by___________. I will work with you to accommodate last minute changes or requests, but I cannot guarantee that I will always be able to do so.
Depending on menu, some foods may need to be made in advance.  If so it will be at an additional hourly rate and must be discussed before time.
Staff
Parties and events for more than 15 guests require 1 additional staff to assist the chef. One assistant to every 15 guests. Any additional rates will be discussed and finalized prior to the event.
Grocery
If Chef is doing the shopping
I will pick up payment for groceries from you at an agreed upon time and location. I will head to the store of your choice and purchase foods according to your specifications (organic, free range, no preference, local etc.) If initial payment for groceries does not cover the cost of groceries. I will pay for it with my money and the balance will be reflected on the Invoice, which will be payable by the client.
If Client is doing the shopping
If client wishes to purchase grocery by him or herself, this is absolutely fine, We will discuss In advance.
Alcohol
The Chef does not provide Alcohol or Liquor. All Alcohol and Liquor must be provided by the Client.
 
Role of Chef
·      I will provide all cooking services according to your desired specifications. Please have the area/s that I will be using, cleaned and ready for me to use when I come in. I ask that you please provide space for me to set up and store ingredients.
·      If you need my assistance in helping set-up, serve etc. Please feel free to let me know before the day of the event.
·      Guests are allowed to watch and ask questions, but please have them refrain from creating too many distractions.
·      If you have any young children or pets, I ask that you please keep them out of the kitchen while cooking is being done. To insure safety of us all.
·      As part of the Service, the Chef is responsible for cleaning the areas used by the Chef (i.e. the Kitchen, grilling area, Station etc.)
Tableware, serving ware etc.
Tableware, serving ware, platters, heating ware, plastic ware, paper ware and other serving ware and decorations are provided by the client. If you need help in picking out or purchasing, I am available in helping you choose. If rentals or disposable table & serving ware are needed, this will also be discussed in advance.
Service Guarantee:
My vision is your vision and my goal is to make sure you and your guests are happy and well taken care of. I Provide only the best services to you.
-Tansey White
Please contact me at ______________, 10 a.m. – 10 p.m. or email (___________) at any time and I will get back to you within 24 hrs. All events must be booked and finalized by 11:59 pm, ____________ I will do my best to accommodate any last minute needs but I cannot guarantee all special requests.

 


Cooking Lessons Faqs

Payment Policies

When do I pay for your Cooking lessons ?

In order to hold your cook date, chef service fee must be paid in full no later than  7 days before the Teaching date.

How do I pay?

The full Fee is due no later than 7 days before the scheduled cook date via (personal check or  Paypal). There is a $35 fee for checks that bounce.

How far in advance can I cancel a teaching session?

I must be notified of cancellations 5 days in advance of the Teaching date.

Will there be a cancellation fee?

Cancellations made more than 5 days in advance of the agreed upon cooked date, are subject to a 75% refund (except any fees, i.e., paypal). Any Cancellations less than 5 days are non-refundable.

Food & Groceries

When do I pay for groceries that we will be using during each teaching session? How much?

Payment for groceries is due at the time of cooking. Groceries are an additional charge, usually between  $30-150 depending on the quantity of food to be prepared. Groceries are not marked-up. Shopping will be done based on your request i.e.: organic, free range, or no preference.

Are groceries included  in the fee ?

Groceries are not included in the cooking fee.

Times & Services

What if I have an event, dinner party, or guest coming over and I would like to use your services?

No problem!!  I also provide event services. Please refer to the Event page.

What days are your Weekly Personal Chef services available?

Teaching Services are available Monday -Thursday  Evenings.

What if the above times does not work for me?

Let’s Talk!!. Contact me.

How long will you be in my home?

The length of time depends on what session you choose.

Misc.

What if I have an allergy?

Please let me know if you or anyone in your household, or anyone who will be eating the food , has an allergy. Your safety is a huge priority.

Where do you shop?

I shop from a combination of  local markets and specialty shops in your neighborhood. I shop with your preferences in mind. .

Can I use your pictures?

Please ask to use my pictures for any reason.  If my pictures are used without permission, legal action will be taken

What other services do you offer?

I offer  in-home dinner parties, Personal grocery shopper, Holiday Prep, Date Nights, Mothers day, Fathers Day, Birthday parties, House warming, Iron chef competitions, Private cooking lessons, Personal chef services as a gift and much more. Please just ask!!!

I’m ready, what is my next step?

Contact me!!!


 

The policies, regulations, procedures, and fees in this policy are subject to change without prior notice, if necessary.

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